Terms of Service

Welcome to Hainoi. By accessing or purchasing from our website, you agree to be bound by the following Terms of Service. Please read them carefully before placing an order.

1. General

These Terms govern your use of the Hainoi website and any purchases made through it. We reserve the right to update or modify these Terms at any time. Continued use of the site after changes constitutes acceptance of the revised Terms.

2. Products and Pricing

All products are subject to availability. We make every effort to display accurate product information, including colors, sizes, and details. However, slight variations may occur due to lighting or display settings. Prices are listed in the currency shown on the site and are subject to change without prior notice. We reserve the right to correct any pricing errors.

3. Orders and Payment

By placing an order, you confirm that all information provided is accurate. We reserve the right to refuse or cancel any order at our discretion. Payment must be completed through the available methods on our website. Orders are processed only after successful payment confirmation.

4. Shipping and Delivery

Shipping times and costs vary depending on your location and selected shipping method. While we strive to meet estimated delivery times, delays may occur due to factors beyond our control. Risk of loss transfers to you upon delivery to the carrier.

5. Returns and Refunds

Please refer to our separate Returns Policy for detailed information on returns, exchanges, and refunds. Items must meet the conditions stated in that policy to be eligible.

6. Intellectual Property

All content on this website, including images, text, logos, and designs, is the property of Hainoi and protected by applicable intellectual property laws. You may not use, reproduce, or distribute any content without prior written permission.

7. Limitation of Liability

Hainoi shall not be liable for any indirect, incidental, or consequential damages arising from the use of our products or website. Our total liability shall not exceed the amount paid for the product in question.

8. Contact

If you have any questions regarding these Terms of Service, please contact us at service@hainoi.com.