Shipping & Handling

At Hainoi, we strive to deliver your order carefully and efficiently, so you can enjoy your new pieces as soon as possible.

Order Processing

All orders are processed within 1–3 business days after payment confirmation (excluding weekends and holidays). Once your order has been shipped, you will receive a confirmation email with tracking information.

Shipping Methods & Delivery Times

We offer reliable international shipping options. Estimated delivery times after shipment are as follows:

• Standard Shipping: 7–15 business days
• Express Shipping: 3–7 business days

Please note that delivery times are estimates and may vary depending on your location, customs processing, and other external factors.

Shipping Costs

Shipping costs are calculated at checkout based on your location and selected shipping method. Free standard shipping may be available on orders over a certain amount — please check the cart page for current promotions.

Customs, Duties & Taxes

International orders may be subject to customs duties, taxes, or import fees imposed by the destination country. These charges are the responsibility of the customer and are not included in the order total or shipping fee.

Order Tracking

Once your package has been shipped, you can track its progress using the tracking number provided in your shipping confirmation email. You may also visit our Track Your Order page for guidance.

If you have any questions about shipping or need assistance with your order, please contact us at service@hainoi.com.